If you are not completely happy with an item, you may return it within ten days of receiving them. Once we receive them, we will issue a refund.
We cannot refund the cost of postage (this includes the original delivery cost and return postage). We recommend that you use recorded delivery and keep the receipt of postage as we are not responsible for any orders that are lost by mail service providers when you are returning them to us.
Please ensure your goods are packed securely so that they don?t get lost or damaged.
All goods will be inspected on return and must meet the following criteria:
- All original labels and price tags must be attached as sent
- All items must be returned in the same condition as they were sent
- All items must not have been worn
- All items must be free of any odours
- All items must be in their original saleable condition
In the interest of hygiene, hosiery and pierced jewellery cannot be returned.
Items purchased online cannot be refunded in our retail shop and items purchased in our shop cannot be returned online.